customer
Customer

Sony Music
Sony Music is a communication services organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Sony Music customer value stories
Communication Services
United States
Snowflake@
Sony Music
Sony Music asked for a cleaner operating picture of secure data sharing. Snowflake is what they run.
Communication Services
United States
Informatica@
Sony Music
Sony Music folded Intelligent Data Management Cloud into enterprise reporting so analysts and finance partners share one view of governed analytics.
Communication Services
United States
Netskope@
Sony Music
When private application access outgrew homegrown tracking, Sony Music brought in Netskope.
Communication Services
United States
Pega@
Sony Music
Sony Music uses Pega Customer Service to take incidents and requests through a single workflow instead of email chains.