Customer
Refinitiv
Refinitiv is a financials organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All Refinitiv customer value stories
Fiserv@Refinitiv
Shared Fiserv Digital workspaces help Refinitiv keep planning and forecasting honest across teams.
Freshworks@Refinitiv
Teams at Refinitiv moved contact center routing onto Freshworks after local tools started to collide.
SS&C@Refinitiv
Teams at Refinitiv moved core processing onto SS&C after local tools started to collide.
Adobe@Refinitiv
Refinitiv asked for a cleaner operating picture of digital journeys. Adobe is what they run.
Anaplan@Refinitiv
Refinitiv standardized financial planning on Anaplan instead of keeping parallel copies.
Guidewire@Refinitiv
BillingCenter became the place Refinitiv uses to move policies and claims through a system designed for carriers.
Intuit@Refinitiv
Intuit is how Refinitiv keeps financial planning visible to people who have to act on it.
Atlassian@Refinitiv
Jira became the place Refinitiv uses to run reliable video and chat for people who are rarely in the same room.
Confluent@Refinitiv
Refinitiv uses Confluent Cloud to query shared, documented data instead of competing desktop extracts.
Canva@Refinitiv
In the United Kingdom, Refinitiv relies on Canva for experience delivery.