Customer

Niantic
Niantic is a communication services organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Niantic uses Databricks, Elastic, New Relic, IBM, Fortinet, SAS, Unity, Microsoft Azure, Netskope, SAP, Oracle, Zendesk. Industry: Communication Services. Drag nodes, filter types, or expand a node to follow more commonalities.
All Niantic customer value stories (12)
Databricks@
Niantic
When governed analytics outgrew homegrown tracking, Niantic brought in Databricks.
Elastic@
Niantic
Kibana sits in the daily path at Niantic, especially for SREs and developers.
New Relic@
Niantic
Niantic standardized application health on New Relic instead of keeping parallel copies.
IBM@
Niantic
In the United States, Niantic relies on IBM for reliability engineering.
Fortinet@
Niantic
IAM and helpdesk at Niantic review access control in FortiSASE rather than in personal files.
SAS@
Niantic
Communication Services teams at Niantic treat SAS as the working layer for enterprise reporting.
Unity@
Niantic
Unity is how Niantic keeps operations visibility visible to people who have to act on it.
Microsoft Azure@
Niantic
Teams at Niantic moved workload migration onto Microsoft Azure after local tools started to collide.
Netskope@
Niantic
Niantic uses Netskope Copilot to see host activity in one console instead of waiting on local logs.
SAP@
Niantic
Niantic asked for a cleaner operating picture of procurement and payables. SAP is what they run.
Oracle@
Niantic
Communication Services teams at Niantic treat Oracle as the working layer for source to pay.
Zendesk@
Niantic
Niantic runs omnichannel service on Zendesk so ownership is obvious when work stalls.