Customer

Morgan Stanley
Morgan Stanley is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Morgan Stanley customer value stories
Anaplan@
Morgan Stanley
Anaplan became the place Morgan Stanley uses to move policies and claims through a system designed for carriers.
Fiserv@
Morgan Stanley
Morgan Stanley uses Fiserv Digital to build plans that operations can update without a new spreadsheet every cycle.
Guidewire@
Morgan Stanley
A ClaimCenter rollout at Morgan Stanley took insurance operations out of inboxes and into a named queue.
F5@
Morgan Stanley
Teams at Morgan Stanley moved campus and branch networking onto F5 after local tools started to collide.
CrowdStrike@
Morgan Stanley
A Falcon Complete rollout at Morgan Stanley took email security out of inboxes and into a named queue.
Informatica@
Morgan Stanley
Morgan Stanley uses Master Data Management to query shared, documented data instead of competing desktop extracts.
Pega@
Morgan Stanley
Pega Customer Service sits in the daily path at Morgan Stanley, especially for operations analysts.
OpenAI@
Morgan Stanley
Morgan Stanley standardized internal knowledge work on OpenAI instead of keeping parallel copies.
Twilio@
Morgan Stanley
Twilio Flex sits in the daily path at Morgan Stanley, especially for product and growth teams.
Cisco@
Morgan Stanley
Teams at Morgan Stanley moved campus and branch networking onto Cisco after local tools started to collide.
Temenos@
Morgan Stanley
Financials teams at Morgan Stanley treat Temenos as the working layer for banking operations.
CyberArk@
Morgan Stanley
When private application access outgrew homegrown tracking, Morgan Stanley brought in CyberArk.
PagerDuty@
Morgan Stanley
Process Automation sits in the daily path at Morgan Stanley, especially for on-call rotations.
ServiceNow@
Morgan Stanley
When IT service requests outgrew homegrown tracking, Morgan Stanley brought in ServiceNow.
Smartsheet@
Morgan Stanley
Smartsheet sits in the daily path at Morgan Stanley, especially for project and operations leads.