Customer
Imperial Brands
Imperial Brands is a consumer staples organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All Imperial Brands customer value stories
ADP@Imperial Brands
Recruiters and people partners at Imperial Brands review hiring and development in ADP Time rather than in personal files.
Freshworks@Imperial Brands
Shared Freddy AI workspaces help Imperial Brands keep customer support honest across teams.
Qualtrics@Imperial Brands
Imperial Brands folded EmployeeXM into research and listening so CX and people teams share one view of experience feedback.
Anthropic@Imperial Brands
Imperial Brands folded Claude for Work into research and writing so knowledge workers share one view of internal knowledge work.
OpenAI@Imperial Brands
OpenAI is how Imperial Brands keeps internal knowledge work visible to people who have to act on it.
Elastic@Imperial Brands
Shared Elastic Search AI workspaces help Imperial Brands keep detection engineering honest across teams.
Okta@Imperial Brands
Okta Workforce Identity sits in the daily path at Imperial Brands, especially for cloud security engineers.
Microsoft Azure@Imperial Brands
Teams at Imperial Brands moved workload migration onto Microsoft Azure after local tools started to collide.