Customer

Imperial Brands
Imperial Brands is a consumer staples organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Imperial Brands uses ADP, Freshworks, Qualtrics, Anthropic, OpenAI, Elastic, Okta, Microsoft Azure. Industry: Consumer Staples. Drag nodes, filter types, or expand a node to follow more commonalities.
All Imperial Brands customer value stories (8)
ADP@
Imperial Brands
Recruiters and people partners at Imperial Brands review hiring and development in ADP Time rather than in personal files.
Freshworks@
Imperial Brands
Shared Freddy AI workspaces help Imperial Brands keep customer support honest across teams.
Qualtrics@
Imperial Brands
Imperial Brands folded EmployeeXM into research and listening so CX and people teams share one view of experience feedback.
Anthropic@
Imperial Brands
Imperial Brands folded Claude for Work into research and writing so knowledge workers share one view of internal knowledge work.
OpenAI@
Imperial Brands
OpenAI is how Imperial Brands keeps internal knowledge work visible to people who have to act on it.
Elastic@
Imperial Brands
Shared Elastic Search AI workspaces help Imperial Brands keep detection engineering honest across teams.
Okta@
Imperial Brands
Okta Workforce Identity sits in the daily path at Imperial Brands, especially for cloud security engineers.
Microsoft Azure@
Imperial Brands
Teams at Imperial Brands moved workload migration onto Microsoft Azure after local tools started to collide.