Customer
CSL
CSL is a health care organization based in Australia. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
CSL uses Akamai, Qualtrics, Veeva, Genesys, Twilio, Dynatrace, Elastic, Epic Systems. Industry: Health Care. Drag nodes, filter types, or expand a node to follow more commonalities.
All CSL customer value stories (8)
Akamai@CSL
CSL runs network operations on Akamai so ownership is obvious when work stalls.
Qualtrics@CSL
CSL asked for a cleaner operating picture of digital journeys. Qualtrics is what they run.
Veeva@CSL
CSL standardized regulated content on Veeva instead of keeping parallel copies.
Genesys@CSL
Product and growth teams at CSL review customer messaging in Outbound rather than in personal files.
Twilio@CSL
Twilio Flex became the place CSL uses to send transactional messages from the same stack the product already uses.
Dynatrace@CSL
CSL folded AutomationEngine into production support so SREs and developers share one view of application health.
Elastic@CSL
CSL standardized log investigation on Elastic instead of keeping parallel copies.
Epic Systems@CSL
CSL runs care delivery on Epic Systems so ownership is obvious when work stalls.