Customer

BigCommerce
BigCommerce is a information technology organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All BigCommerce customer value stories
OpenAI@
BigCommerce
OpenAI is how BigCommerce keeps spoken interfaces visible to people who have to act on it.
Dynatrace@
BigCommerce
BigCommerce folded Grail into incident management so on-call rotations share one view of on-call response.
Red Hat@
BigCommerce
BigCommerce asked for a cleaner operating picture of cloud landing zones. Red Hat is what they run.
Netskope@
BigCommerce
BigCommerce standardized inbound threat mail on Netskope instead of keeping parallel copies.
Canva@
BigCommerce
A Canva Presentations rollout at BigCommerce took research and listening out of inboxes and into a named queue.
ADP@
BigCommerce
ADP is how BigCommerce keeps employee records visible to people who have to act on it.
Splunk@
BigCommerce
Shared Splunk AI workspaces help BigCommerce keep incident management honest across teams.