Customer

Astellas
Astellas is a health care organization based in Japan. Operating teams there use enterprise software to run customer, data, and internal processes.
All Astellas customer value stories
Qlik@
Astellas
When feature pipelines outgrew homegrown tracking, Astellas brought in Qlik.
PagerDuty@
Astellas
When on-call response outgrew homegrown tracking, Astellas brought in PagerDuty.
Netskope@
Astellas
Astellas standardized inbound threat mail on Netskope instead of keeping parallel copies.
Dynatrace@
Astellas
Astellas folded Davis AI into incident management so on-call rotations share one view of on-call response.
Smartsheet@
Astellas
Teams at Astellas moved institutional knowledge onto Smartsheet after local tools started to collide.
Veeva@
Astellas
Veeva PromoMats sits in the daily path at Astellas, especially for clinicians and HIM.