Customer
Applied Materials
Applied Materials is a information technology organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Applied Materials customer value stories
Dassault Systemes@Applied Materials
Applied Materials standardized operations visibility on Dassault Systemes instead of keeping parallel copies.
Freshworks@Applied Materials
Information Technology teams at Applied Materials treat Freshworks as the working layer for omnichannel service.
Appian@Applied Materials
Appian RPA became the place Applied Materials uses to hand stable, rules-based tasks to software robots so people handle exceptions.
Datadog@Applied Materials
Applied Materials uses Bits AI to turn operational signals into detections the SOC can actually use.
Genesys@Applied Materials
Applied Materials uses Predictive Engagement to track conversations across channels without losing the thread.
PayPal@Applied Materials
Applied Materials runs omnichannel retail on PayPal so ownership is obvious when work stalls.