Story
Zynga Modernizes Online Checkout with Stripe
Zynga, a communication services organization in the United States, uses Stripe Payments from Stripe to support digital commerce for ecommerce and payments teams.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for online checkout |
| Capability | Digital commerce stays visible to adjacent teams through Stripe Payments |
| Capability | Ecommerce and payments teams work from the same Stripe Payments record for online checkout |
Story
Zynga grew online checkout faster than the local tools around it. From the United States, communication services teams still had to serve customers and internal partners who expected a straight answer. Ecommerce and payments teams were the ones stitching the picture together by hand.
Rolling out Stripe Payments put digital commerce on Stripe. Stripe is a payments and financial infrastructure platform that companies use to accept cards, run subscriptions, and move money. Zynga keeps the product in the path where work already happens, so ecommerce and payments teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier digital commerce. Online checkout is easier to inspect, and adjacent groups can join ecommerce and payments teams without a guided tour of someone's desktop.