Story
Zscaler
LATAM AirlinesZscaler Supports Security Operations at LATAM Airlines
LATAM Airlines, an industrials organization in Chile, uses Zscaler Internet Access from Zscaler to support security operations for SOC analysts.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because endpoint detection has a clear owner |
| Risk and compliance | Handoffs in security operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Zscaler Internet Access is the governed place SOC analysts use for security operations |
Story
LATAM Airlines grew endpoint detection faster than the local tools around it. From Chile, industrials teams still had to serve customers and internal partners who expected a straight answer. SOC analysts were the ones stitching the picture together by hand.
Rolling out Zscaler Internet Access put security operations on Zscaler. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. LATAM Airlines keeps the product in the path where work already happens, so SOC analysts do not context-switch into a graveyard system used only for audits.
The visible result is steadier security operations. Endpoint detection is easier to inspect, and adjacent groups can join SOC analysts without a guided tour of someone's desktop.
