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storyUnited StatesConsumer DiscretionaryRisk and complianceCapability

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Dynatrace@Wyndham Hotels

Wyndham Hotels Uses Application Security for Application Health

Wyndham Hotels, a consumer discretionary organization in the United States, uses Application Security from Dynatrace to support production support for SREs and developers.

Value results

CategoryValue result
Risk and complianceSREs and developers work from the same Application Security record for application health
CapabilityApplication health can be reviewed without waiting on a personal export
CapabilityNamed workflow replaces ad hoc routing for application health

Story

Inside Wyndham Hotels, production support used to depend on whoever still had the latest file. That pattern is common in consumer discretionary groups working out of the United States. SREs and developers needed a system that would still make sense after the original project team moved on.

Wyndham Hotels uses Application Security from Dynatrace as the working layer for application health. Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks. The practical change is simple: production support has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Wyndham Hotels gets from Dynatrace is a durable place to run production support and a way for SREs and developers to see the same application health at the same time.

Relationship map

Wyndham Hotels uses Dynatrace, Box, Palo Alto Networks, Qualtrics, Shopify. Shared with 8x8, AGL Energy, Ameren, American Express, American Tower. Industry: Consumer Discretionary. Value: Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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