Story
Palo Alto Networks@
Wyndham Hotels
Wyndham Hotels Modernizes Access Control with Palo Alto Networks
Wyndham Hotels, a consumer discretionary organization in the United States, uses Prisma Cloud from Palo Alto Networks to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | IAM and helpdesk work from the same Prisma Cloud record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
Story
Wyndham Hotels is based in the United States and runs consumer discretionary operations at a scale where access control cannot live in side channels. IAM and helpdesk were reconciling competing copies of the same work, which slowed identity operations and hid who owned the next step.
The company runs identity operations on Palo Alto Networks, with Prisma Cloud as the product IAM and helpdesk actually open. Palo Alto Networks provides network, cloud, and security operations products used to protect enterprise environments and automate response. For Wyndham Hotels, that means IAM and helpdesk can open one workflow, see access control, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for access control.
