Story
IBM
WixWix Uses IBM Cloud for Resilience
Wix, an information technology organization in Israel, uses IBM Cloud from IBM to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Productivity | Handoffs in reliability engineering sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how reliability engineering actually runs |
Story
Information Technology work at Wix spans more than one site, even when headquarters sits in Israel. Backup and failover was splitting across regional habits. SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.
IBM (IBM Cloud) is what they standardized on. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. Wix uses it as the system of record for backup and failover, with SRE and operations as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
