Story
Atlassian
WhitbreadWhitbread Modernizes Cross-team Delivery with Atlassian
Whitbread, an information technology organization in the United States, uses Jira from Atlassian to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Project and operations leads work from the same Jira record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
Whitbread is based in the United States and runs information technology operations at a scale where cross-team delivery cannot live in side channels. Project and operations leads were reconciling competing copies of the same work, which slowed program management and hid who owned the next step.
The company runs program management on Atlassian, with Jira as the product project and operations leads actually open. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. For Whitbread, that means project and operations leads can open one workflow, see cross-team delivery, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for cross-team delivery.
