Story
Siemens Digital Industries Software@
WestRock
WestRock Modernizes Operations Visibility with Siemens Digital Industries Software
WestRock, a materials organization in the United States, uses Teamcenter from Siemens Digital Industries Software to support plant and field operations for operations engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because operations visibility has a clear owner |
| Productivity | Handoffs in plant and field operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how plant and field operations actually runs |
Story
WestRock grew operations visibility faster than the local tools around it. From the United States, materials teams still had to serve customers and internal partners who expected a straight answer. Operations engineers were the ones stitching the picture together by hand.
Rolling out Teamcenter put plant and field operations on Siemens Digital Industries Software. Siemens Digital Industries Software offers PLM, CAD, simulation, and low-code tools that connect product design to the factory. WestRock keeps the product in the path where work already happens, so operations engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier plant and field operations. Operations visibility is easier to inspect, and adjacent groups can join operations engineers without a guided tour of someone's desktop.