Story
Informatica
WestRockWestRock Brings Event Streams onto Informatica
WestRock, a materials organization in the United States, uses Master Data Management from Informatica to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because event streams has a clear owner |
| Productivity | Handoffs in real-time operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Master Data Management is the governed place platform engineers use for real-time operations |
Story
Materials work at WestRock spans more than one site, even when headquarters sits in the United States. Event streams was splitting across regional habits. Platform engineers asked for a shared way to run real-time operations without freezing local judgment.
Informatica (Master Data Management) is what they standardized on. Informatica is an enterprise data management platform for integration, quality, catalog, and master data across clouds. WestRock uses it as the system of record for event streams, with platform engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
