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Dropbox@Webex

Webex Uses Dropbox Dash for Distributed Meetings

Webex, an information technology organization in the United States, uses Dropbox Dash from Dropbox to support hybrid collaboration for employees and partners.

Webex runs hybrid collaboration on Dropbox so ownership is obvious when work stalls.

“Information Technology work at Webex spans more than one site, even when headquarters sits in the United States.”
“Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
ProductivityFewer stalled items because distributed meetings has a clear owner
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Information Technology work at Webex spans more than one site, even when headquarters sits in the United States. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.

Dropbox (Dropbox Dash) is what they standardized on. Dropbox is a content collaboration platform for storing, sharing, and reviewing files across teams and external partners. Webex uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Value Graph

Webex uses Dropbox, Coupa, Salesforce, Freshworks, monday.com, Datadog, SentinelOne, Tenable, Workday. Shared with AB InBev, ADNOC, Alcoa, Alcon, Alteryx. Industry: Information Technology. Value: Productivity, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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