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Microsoft@Warby Parker

Warby Parker Modernizes Distributed Meetings with Microsoft

Warby Parker, a consumer discretionary organization in the United States, uses Microsoft 365 from Microsoft to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityFewer stalled items because distributed meetings has a clear owner
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Warby Parker grew distributed meetings faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.

Rolling out Microsoft 365 put hybrid collaboration on Microsoft. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Warby Parker keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.

The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.

Relationship map

Warby Parker uses Microsoft, ServiceNow, Twilio, Coupa. Shared with 1Password, ABB, ADNOC, Align Technology, Ally Financial. Industry: Consumer Discretionary. Value: Productivity, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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