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Databricks@VictorOps

VictorOps Standardizes Feature Pipelines on Databricks

VictorOps, an information technology organization in the United States, uses Unity Catalog from Databricks to support applied machine learning for data scientists and ML engineers.

Value results

CategoryValue result
ProductivityFewer stalled items because feature pipelines has a clear owner
Risk and complianceUnity Catalog is the governed place data scientists and ML engineers use for applied machine learning
CapabilityNew joiners can see how applied machine learning actually runs

Story

Information Technology work at VictorOps spans more than one site, even when headquarters sits in the United States. Feature pipelines was splitting across regional habits. Data scientists and ML engineers asked for a shared way to run applied machine learning without freezing local judgment.

Databricks (Unity Catalog) is what they standardized on. Databricks provides a lakehouse platform for data engineering, analytics, and AI, with Unity Catalog and Mosaic AI for governed models. VictorOps uses it as the system of record for feature pipelines, with data scientists and ML engineers as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

VictorOps uses Databricks, Genesys, Workday, Sage, Microsoft, PTC. Shared with AstraZeneca, Biogen, Grammarly, Hotels.com, Konica Minolta. Industry: Information Technology. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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