Story
VictorOps Brings Payroll onto Workday
VictorOps, an information technology organization in the United States, uses Workday Adaptive Planning from Workday to support pay operations for payroll teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because payroll processing has a clear owner |
| Productivity | Handoffs in pay operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Workday Adaptive Planning is the governed place payroll teams use for pay operations |
Story
Information Technology work at VictorOps spans more than one site, even when headquarters sits in the United States. Payroll processing was splitting across regional habits. Payroll teams asked for a shared way to run pay operations without freezing local judgment.
Workday (Workday Adaptive Planning) is what they standardized on. Workday delivers cloud human capital management and financials used to run core HR, payroll, planning, and accounting on one system. VictorOps uses it as the system of record for payroll processing, with payroll teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.