Story
Veeva
CooperCompaniesVeeva Supports Care Delivery at CooperCompanies
CooperCompanies, a health care organization in the United States, uses Veeva Vault from Veeva to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Care delivery stays visible to adjacent teams through Veeva Vault |
| Capability | Clinicians and HIM work from the same Veeva Vault record for clinical records |
| Capability | Clinical records can be reviewed without waiting on a personal export |
Story
CooperCompanies grew clinical records faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Clinicians and HIM were the ones stitching the picture together by hand.
Rolling out Veeva Vault put care delivery on Veeva. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. CooperCompanies keeps the product in the path where work already happens, so clinicians and HIM do not context-switch into a graveyard system used only for audits.
The visible result is steadier care delivery. Clinical records is easier to inspect, and adjacent groups can join clinicians and HIM without a guided tour of someone's desktop.
