Story
Tech Mahindra Standardizes Operations Visibility on Unity
Tech Mahindra, an information technology organization in India, uses Unity Cloud from Unity to support plant and field operations for operations engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because operations visibility has a clear owner |
| Risk and compliance | Unity Cloud is the governed place operations engineers use for plant and field operations |
| Capability | New joiners can see how plant and field operations actually runs |
Story
Information Technology work at Tech Mahindra spans more than one site, even when headquarters sits in India. Operations visibility was splitting across regional habits. Operations engineers asked for a shared way to run plant and field operations without freezing local judgment.
Unity (Unity Cloud) is what they standardized on. Unity is a real-time 3D platform used for games, digital twins, and industrial visualization. Tech Mahindra uses it as the system of record for operations visibility, with operations engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.