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Atlassian@Stripe

Stripe Uses Jira Service Management for Distributed Meetings

Stripe, a financials organization in the United States, uses Jira Service Management from Atlassian to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
Risk and complianceJira Service Management is the governed place employees and partners use for hybrid collaboration
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Inside Stripe, hybrid collaboration used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. Employees and partners needed a system that would still make sense after the original project team moved on.

Stripe uses Jira Service Management from Atlassian as the working layer for distributed meetings. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. The practical change is simple: hybrid collaboration has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Stripe gets from Atlassian is a durable place to run hybrid collaboration and a way for employees and partners to see the same distributed meetings at the same time.

Relationship map

Stripe uses Atlassian, Informatica, Wiz, monday.com, Snowflake, Fiserv, AWS, Guidewire, Anaplan, IBM, SAS, Temenos. Shared with 8x8, Air Canada, Alcoa, Alcon, Altria. Industry: Financials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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