Story
Guidewire
Starling BankStarling Bank Runs Banking Operations with Guidewire
Starling Bank, a financials organization in the United Kingdom, uses Guidewire Cloud from Guidewire to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Capability | Core processing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for core processing |
| Capability | Banking operations stays visible to adjacent teams through Guidewire Cloud |
Story
Starling Bank grew core processing faster than the local tools around it. From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer. Operations and product were the ones stitching the picture together by hand.
Rolling out Guidewire Cloud put banking operations on Guidewire. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. Starling Bank keeps the product in the path where work already happens, so operations and product do not context-switch into a graveyard system used only for audits.
The visible result is steadier banking operations. Core processing is easier to inspect, and adjacent groups can join operations and product without a guided tour of someone's desktop.
