Story
SS&C
NationwideSS&C Supports Insurance Operations at Nationwide
Nationwide, a financials organization in the United States, uses SS&C Advent from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because policy and claims has a clear owner |
| Productivity | Handoffs in insurance operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | SS&C Advent is the governed place underwriters and claims handlers use for insurance operations |
Story
Nationwide grew policy and claims faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Underwriters and claims handlers were the ones stitching the picture together by hand.
Rolling out SS&C Advent put insurance operations on SS&C. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. Nationwide keeps the product in the path where work already happens, so underwriters and claims handlers do not context-switch into a graveyard system used only for audits.
The visible result is steadier insurance operations. Policy and claims is easier to inspect, and adjacent groups can join underwriters and claims handlers without a guided tour of someone's desktop.
