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Splunk@Apollo Global Management

Splunk Supports Incident Response at Apollo Global Management

Apollo Global Management, a financials organization in the United States, uses Splunk Cloud from Splunk to support incident response for on-call engineers.

When log investigation outgrew homegrown tracking, Apollo Global Management brought in Splunk.

“From the United States, financials teams still had to serve customers and internal partners who expected a straight answer.”
“Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
ProductivityFewer stalled items because log investigation has a clear owner
ProductivityHandoffs in incident response sit in a shared queue instead of a mailbox trail
Risk and complianceSplunk Cloud is the governed place on-call engineers use for incident response

Story

Apollo Global Management grew log investigation faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. On-call engineers were the ones stitching the picture together by hand.

Rolling out Splunk Cloud put incident response on Splunk. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. Apollo Global Management keeps the product in the path where work already happens, so on-call engineers do not context-switch into a graveyard system used only for audits.

The visible result is steadier incident response. Log investigation is easier to inspect, and adjacent groups can join on-call engineers without a guided tour of someone's desktop.

Value Graph

Apollo Global Management uses Splunk, Anaplan, BMC, Datadog, F5, Temenos, Stripe, Guidewire, Pega, Fiserv. Shared with 1Password, 3M, 6sense, Airbnb, American Express GBT. Industry: Financials. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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