Story
Splunk@
Apollo Global Management
Splunk Supports Incident Response at Apollo Global Management
Apollo Global Management, a financials organization in the United States, uses Splunk Cloud from Splunk to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because log investigation has a clear owner |
| Productivity | Handoffs in incident response sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Splunk Cloud is the governed place on-call engineers use for incident response |
Story
Apollo Global Management grew log investigation faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. On-call engineers were the ones stitching the picture together by hand.
Rolling out Splunk Cloud put incident response on Splunk. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. Apollo Global Management keeps the product in the path where work already happens, so on-call engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier incident response. Log investigation is easier to inspect, and adjacent groups can join on-call engineers without a guided tour of someone's desktop.
