Story
Red Hat
SonovaSonova Brings Resilience onto Red Hat
Sonova, a health care organization in Switzerland, uses Ansible Automation from Red Hat to support reliability engineering for SRE and operations.
Ansible Automation became the place Sonova uses to keep critical services recoverable across regions instead of a single room of servers.
“Health Care work at Sonova spans more than one site, even when headquarters sits in Switzerland.”
“SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Productivity | Handoffs in reliability engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Ansible Automation is the governed place SRE and operations use for reliability engineering |
Story
Health Care work at Sonova spans more than one site, even when headquarters sits in Switzerland. Backup and failover was splitting across regional habits. SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.
Red Hat (Ansible Automation) is what they standardized on. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. Sonova uses it as the system of record for backup and failover, with SRE and operations as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
