Story
CrowdStrike
Smith and NephewSmith and Nephew Adopts CrowdStrike for Remote Access
Smith and Nephew, a health care organization in the United Kingdom, uses Charlotte AI from CrowdStrike to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in remote access sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Charlotte AI is the governed place network and IT use for remote access |
| Capability | New joiners can see how remote access actually runs |
Story
Smith and Nephew did not need another dashboard that nobody opened. It needed remote access to move. In the United Kingdom, network and IT already knew where private application access went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Charlotte AI from CrowdStrike is now in that path. CrowdStrike is a cloud-native cybersecurity platform focused on endpoint detection, identity protection, and managed threat hunting. The company treats it as production tooling for remote access, which is why network and IT live in it rather than exporting from it once a quarter.
Smith and Nephew can show how private application access is handled today. That is the value: a repeatable way to run remote access on software the rest of the industry already recognizes.
