Story
Slack Extends Secure Access Across Web Performance
Slack, an information technology organization in the United States, uses Secure Access from Cisco to support web performance for platform and web teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because edge delivery has a clear owner |
| Risk and compliance | Secure Access is the governed place platform and web teams use for web performance |
| Capability | New joiners can see how web performance actually runs |
Story
Slack did not need another dashboard that nobody opened. It needed web performance to move. In the United States, platform and web teams already knew where edge delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Secure Access from Cisco is now in that path. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. The company treats it as production tooling for web performance, which is why platform and web teams live in it rather than exporting from it once a quarter.
Slack can show how edge delivery is handled today. That is the value: a repeatable way to run web performance on software the rest of the industry already recognizes.