Story
Palo Alto Networks
ShellShell Brings Access Control onto Palo Alto Networks
Shell, an energy organization in the United Kingdom, uses Strata from Palo Alto Networks to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Identity operations stays visible to adjacent teams through Strata |
| Capability | IAM and helpdesk work from the same Strata record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
Story
Energy work at Shell spans more than one site, even when headquarters sits in the United Kingdom. Access control was splitting across regional habits. IAM and helpdesk asked for a shared way to run identity operations without freezing local judgment.
Palo Alto Networks (Strata) is what they standardized on. Palo Alto Networks provides network, cloud, and security operations products used to protect enterprise environments and automate response. Shell uses it as the system of record for access control, with IAM and helpdesk as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
