Story
SAS
PinterestSAS at Pinterest: Event Streams
Pinterest, a communication services organization in the United States, uses SAS Health from SAS to support real-time operations for platform engineers.
A SAS Health rollout at Pinterest took real-time operations out of inboxes and into a named queue.
“From the United States, communication services teams still had to serve customers and internal partners who expected a straight answer.”
“SAS provides analytics and AI software used for statistics, risk, customer intelligence, and decisioning in regulated industries.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Platform engineers work from the same SAS Health record for event streams |
| Capability | Event streams can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for event streams |
Story
Pinterest grew event streams faster than the local tools around it. From the United States, communication services teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.
Rolling out SAS Health put real-time operations on SAS. SAS provides analytics and AI software used for statistics, risk, customer intelligence, and decisioning in regulated industries. Pinterest keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.
