Story
Salesforce Brings Financial Close onto Oracle
Salesforce, an information technology organization in the United States, uses Oracle Cloud Infrastructure from Oracle to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial close has a clear owner |
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Oracle Cloud Infrastructure is the governed place controllers and shared services use for record to report |
Story
Information Technology work at Salesforce spans more than one site, even when headquarters sits in the United States. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
Oracle (Oracle Cloud Infrastructure) is what they standardized on. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. Salesforce uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.