Story
Okta
RPM InternationalRPM International Standardizes Email Threats on Okta
RPM International, a materials organization in the United States, uses Okta Customer Identity from Okta to support email security for security and messaging teams.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Email security stays visible to adjacent teams through Okta Customer Identity |
| Capability | Inbound threat mail can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for inbound threat mail |
Story
Materials work at RPM International spans more than one site, even when headquarters sits in the United States. Inbound threat mail was splitting across regional habits. Security and messaging teams asked for a shared way to run email security without freezing local judgment.
Okta (Okta Customer Identity) is what they standardized on. Okta is an identity platform for workforce and customer authentication, single sign-on, and lifecycle management. RPM International uses it as the system of record for inbound threat mail, with security and messaging teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
