Story
Zscaler
RheinmetallRheinmetall Standardizes Access Control on Zscaler
Rheinmetall, an industrials organization in Germany, uses Zscaler Private Access from Zscaler to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Zscaler Private Access is the governed place IAM and helpdesk use for identity operations |
Story
Rheinmetall is based in Germany and runs industrials operations at a scale where access control cannot live in side channels. IAM and helpdesk were reconciling competing copies of the same work, which slowed identity operations and hid who owned the next step.
The company runs identity operations on Zscaler, with Zscaler Private Access as the product IAM and helpdesk actually open. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. For Rheinmetall, that means IAM and helpdesk can open one workflow, see access control, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for access control.
