Story
Red Hat
InformaRed Hat Supports Reliability Engineering at Informa
Informa, a communication services organization in the United Kingdom, uses Red Hat OpenShift from Red Hat to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Capability | Reliability engineering stays visible to adjacent teams through Red Hat OpenShift |
| Capability | SRE and operations work from the same Red Hat OpenShift record for backup and failover |
| Capability | Backup and failover can be reviewed without waiting on a personal export |
Story
Informa grew backup and failover faster than the local tools around it. From the United Kingdom, communication services teams still had to serve customers and internal partners who expected a straight answer. SRE and operations were the ones stitching the picture together by hand.
Rolling out Red Hat OpenShift put reliability engineering on Red Hat. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. Informa keeps the product in the path where work already happens, so SRE and operations do not context-switch into a graveyard system used only for audits.
The visible result is steadier reliability engineering. Backup and failover is easier to inspect, and adjacent groups can join SRE and operations without a guided tour of someone's desktop.
