Story
Shopify
ReckittReckitt Modernizes Online Checkout with Shopify
Reckitt, a consumer staples organization in the United Kingdom, uses Shopify Plus from Shopify to support digital commerce for ecommerce and payments teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because online checkout has a clear owner |
| Productivity | Handoffs in digital commerce sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how digital commerce actually runs |
Story
Reckitt grew online checkout faster than the local tools around it. From the United Kingdom, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Ecommerce and payments teams were the ones stitching the picture together by hand.
Rolling out Shopify Plus put digital commerce on Shopify. Shopify is a commerce platform that lets brands run online stores, checkout, and omnichannel retail on a shared stack. Reckitt keeps the product in the path where work already happens, so ecommerce and payments teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier digital commerce. Online checkout is easier to inspect, and adjacent groups can join ecommerce and payments teams without a guided tour of someone's desktop.
