Story
Qualys Adopts Tenable for Identity Operations
Qualys, an information technology organization in the United States, uses Tenable Identity Exposure from Tenable to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how identity operations actually runs |
Story
Inside Qualys, identity operations used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Qualys uses Tenable Identity Exposure from Tenable as the working layer for access control. Tenable provides exposure management software that helps organizations find and prioritize vulnerabilities across IT, cloud, and OT. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Qualys gets from Tenable is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.