Story
Red Hat
PiramidalPiramidal Adopts Red Hat for Reliability Engineering
Piramidal, an information technology organization in the United States, uses OpenShift AI from Red Hat to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Productivity | Handoffs in reliability engineering sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how reliability engineering actually runs |
Story
Inside Piramidal, reliability engineering used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. SRE and operations needed a system that would still make sense after the original project team moved on.
Piramidal uses OpenShift AI from Red Hat as the working layer for backup and failover. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. The practical change is simple: reliability engineering has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Piramidal gets from Red Hat is a durable place to run reliability engineering and a way for SRE and operations to see the same backup and failover at the same time.
