Story
Zoom
Perkins and WillPerkins and Will Adopts Zoom for Hybrid Collaboration
Perkins and Will, an industrials organization in the United States, uses Zoom AI Companion from Zoom to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Inside Perkins and Will, hybrid collaboration used to depend on whoever still had the latest file. That pattern is common in industrials groups working out of the United States. Employees and partners needed a system that would still make sense after the original project team moved on.
Perkins and Will uses Zoom AI Companion from Zoom as the working layer for distributed meetings. Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. The practical change is simple: hybrid collaboration has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Perkins and Will gets from Zoom is a durable place to run hybrid collaboration and a way for employees and partners to see the same distributed meetings at the same time.
