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Workday@Pendo

Pendo Modernizes Payroll with Workday

Pendo, an information technology organization in the United States, uses Workday HCM from Workday to support pay operations for payroll teams.

Value results

CategoryValue result
ProductivityFewer stalled items because payroll processing has a clear owner
ProductivityHandoffs in pay operations sit in a shared queue instead of a mailbox trail
CapabilityNew joiners can see how pay operations actually runs

Story

Pendo grew payroll processing faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Payroll teams were the ones stitching the picture together by hand.

Rolling out Workday HCM put pay operations on Workday. Workday delivers cloud human capital management and financials used to run core HR, payroll, planning, and accounting on one system. Pendo keeps the product in the path where work already happens, so payroll teams do not context-switch into a graveyard system used only for audits.

The visible result is steadier pay operations. Payroll processing is easier to inspect, and adjacent groups can join payroll teams without a guided tour of someone's desktop.

Relationship map

Pendo uses Workday, Genesys, DocuSign, Microsoft Azure, OpenText, Tenable. Shared with 1Password, Airbus, Alation, Alnylam, Amazon. Industry: Information Technology. Value: Productivity, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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