Story
PayPal
DNAnexusPayPal Supports Digital Commerce at DNAnexus
DNAnexus, an information technology organization in the United States, uses PayPal Checkout from PayPal to support digital commerce for ecommerce and payments teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because online checkout has a clear owner |
| Productivity | Handoffs in digital commerce sit in a shared queue instead of a mailbox trail |
| Risk and compliance | PayPal Checkout is the governed place ecommerce and payments teams use for digital commerce |
Story
DNAnexus grew online checkout faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Ecommerce and payments teams were the ones stitching the picture together by hand.
Rolling out PayPal Checkout put digital commerce on PayPal. PayPal offers digital payments, checkout, and merchant services used by consumers and businesses to send and receive money online. DNAnexus keeps the product in the path where work already happens, so ecommerce and payments teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier digital commerce. Online checkout is easier to inspect, and adjacent groups can join ecommerce and payments teams without a guided tour of someone's desktop.
