Story
Zscaler
Palantir TechnologiesPalantir Technologies Modernizes Access Control with Zscaler
Palantir Technologies, an information technology organization in the United States, uses Zscaler Internet Access from Zscaler to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Zscaler Internet Access |
| Capability | IAM and helpdesk work from the same Zscaler Internet Access record for access control |
Story
Palantir Technologies grew access control faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Zscaler Internet Access put identity operations on Zscaler. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. Palantir Technologies keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.
