Story
Oracle
BuildkiteOracle Supports Order to Cash at Buildkite
Buildkite, an information technology organization in Australia, uses Oracle Cloud ERP from Oracle to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Order to cash stays visible to adjacent teams through Oracle Cloud ERP |
| Capability | Order desk and finance work from the same Oracle Cloud ERP record for order management |
| Capability | Order management can be reviewed without waiting on a personal export |
Story
Buildkite grew order management faster than the local tools around it. From Australia, information technology teams still had to serve customers and internal partners who expected a straight answer. Order desk and finance were the ones stitching the picture together by hand.
Rolling out Oracle Cloud ERP put order to cash on Oracle. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. Buildkite keeps the product in the path where work already happens, so order desk and finance do not context-switch into a graveyard system used only for audits.
The visible result is steadier order to cash. Order management is easier to inspect, and adjacent groups can join order desk and finance without a guided tour of someone's desktop.
