Story
OpenText
PayPalOpenText Supports Program Management at PayPal
PayPal, a financials organization in the United States, uses OpenText Content Cloud from OpenText to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through OpenText Content Cloud |
Story
PayPal is based in the United States and runs financials operations at a scale where cross-team delivery cannot live in side channels. Project and operations leads were reconciling competing copies of the same work, which slowed program management and hid who owned the next step.
The company runs program management on OpenText, with OpenText Content Cloud as the product project and operations leads actually open. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. For PayPal, that means project and operations leads can open one workflow, see cross-team delivery, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for cross-team delivery.
