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storyUnited StatesHealth CareProductivityRisk and complianceCapability

Story

Cisco@Northwell Health

Northwell Health Runs Network Operations with Cisco

Northwell Health, a health care organization in the United States, uses Cisco Umbrella from Cisco to support network operations for network engineers.

Value results

CategoryValue result
ProductivityFewer stalled items because campus and branch networking has a clear owner
Risk and complianceCisco Umbrella is the governed place network engineers use for network operations
CapabilityNew joiners can see how network operations actually runs

Story

Northwell Health grew campus and branch networking faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Network engineers were the ones stitching the picture together by hand.

Rolling out Cisco Umbrella put network operations on Cisco. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. Northwell Health keeps the product in the path where work already happens, so network engineers do not context-switch into a graveyard system used only for audits.

The visible result is steadier network operations. Campus and branch networking is easier to inspect, and adjacent groups can join network engineers without a guided tour of someone's desktop.

Relationship map

Northwell Health uses Cisco, New Relic, Asana, GitLab, Check Point, Oracle, Veeva, ServiceNow, Netskope. Shared with 8x8, Ahold Delhaize, Air Liquide, Albemarle, Alteryx. Industry: Health Care. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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