Story
Guidewire
NexiNexi Modernizes Policy and Claims with Guidewire
Nexi, a financials organization in Italy, uses InsuranceSuite from Guidewire to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through InsuranceSuite |
| Capability | Underwriters and claims handlers work from the same InsuranceSuite record for policy and claims |
Story
Nexi grew policy and claims faster than the local tools around it. From Italy, financials teams still had to serve customers and internal partners who expected a straight answer. Underwriters and claims handlers were the ones stitching the picture together by hand.
Rolling out InsuranceSuite put insurance operations on Guidewire. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. Nexi keeps the product in the path where work already happens, so underwriters and claims handlers do not context-switch into a graveyard system used only for audits.
The visible result is steadier insurance operations. Policy and claims is easier to inspect, and adjacent groups can join underwriters and claims handlers without a guided tour of someone's desktop.
