Story
NetSuite Uses SAP SuccessFactors for Procurement
NetSuite, an information technology organization in the United States, uses SAP SuccessFactors from SAP to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for procurement and payables |
| Capability | Source to pay stays visible to adjacent teams through SAP SuccessFactors |
| Capability | Procurement and AP work from the same SAP SuccessFactors record for procurement and payables |
Story
Information Technology work at NetSuite spans more than one site, even when headquarters sits in the United States. Procurement and payables was splitting across regional habits. Procurement and AP asked for a shared way to run source to pay without freezing local judgment.
SAP (SAP SuccessFactors) is what they standardized on. SAP is the global leader in enterprise resource planning software, with S/4HANA, business technology platform services, and industry cloud applications. NetSuite uses it as the system of record for procurement and payables, with procurement and AP as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.