Story
Netskope Modernizes Access Control with Proofpoint
Netskope, an information technology organization in the United States, uses Proofpoint Email Protection from Proofpoint to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | IAM and helpdesk work from the same Proofpoint Email Protection record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
Story
Netskope is based in the United States and runs information technology operations at a scale where access control cannot live in side channels. IAM and helpdesk were reconciling competing copies of the same work, which slowed identity operations and hid who owned the next step.
The company runs identity operations on Proofpoint, with Proofpoint Email Protection as the product IAM and helpdesk actually open. Proofpoint focuses on human-centric cybersecurity, especially email threat protection, data loss prevention, and awareness training. For Netskope, that means IAM and helpdesk can open one workflow, see access control, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for access control.