Story
NetApp Adopts PTC for Change Control
NetApp, an information technology organization in the United States, uses Codebeamer from PTC to support change control for engineering and quality.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because product lifecycle data has a clear owner |
| Productivity | Handoffs in change control sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how change control actually runs |
Story
Inside NetApp, change control used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Engineering and quality needed a system that would still make sense after the original project team moved on.
NetApp uses Codebeamer from PTC as the working layer for product lifecycle data. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. The practical change is simple: change control has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What NetApp gets from PTC is a durable place to run change control and a way for engineering and quality to see the same product lifecycle data at the same time.